Exception Request

Students may submit an Exception Request for the following situations:

  • Focus Area Course Substitution
  • Degree Timeline Extension

Please note that after submitting a Program Exception Request, it will be reviewed on a case-by-case basis and you will be notified by email when a decision has been made.

Program Letter Request

The program can provide several types of letters to students who need to verify their completion or payment. You will need to submit a Program Letter Request Form. Letters will be completed in the order received and you should allow for 7-10 business days for completion. The program can provide:

Program Curriculum/Degree Plan
For admission verification along with Degree requirements, along with the estimated cost of each course that will be required to complete.

Degree Conferral
For anticipated degree conferral with anticipated graduation date and remaining degree requirements

Registration Verification
For a detailed view of currently registered courses, which includes course title, term dates, credit hours, tuition amount, and descriptions of Illinois and Coursera components. Students who need registration along with a grade should request a registration verification letter and follow the instructions below to obtain grade information.

Please allow 7-10 days for your request to be processed.

Course Completion Verification:
Please note, Online Programs is not authorized to issue course completion verification letters or grade reports. For course completion verification or grade reports, please follow the below instructions:

Students needing course completion verification should log into their UIUC Student Self-Service, where students are able to access their academic history. Students have several options to obtain reports of their grades:

  1. Log into UIUC Student Self-Service
  2. Select “Registration & Records”
  3. Select “Student Records and Transcripts”
  4. Select report option:
    a. Final Grades: Final grades will show for the specific term you have selected
    b. View Academic History: An unofficial transcript – report will show your entire academic history, but is not considered an official transcript
    c. Official Transcripts: Request an official copy of your transcripts through either electronic delivery or paper. Official transcripts are $8 per copy. Electronic copies are delivered within 1 calendar day of the order being processed. Mailed transcripts will be processed within 5 business days and you should allow 7 to 10 business days for domestic delivery and 4 to 6 weeks for international delivery. Read more about transcript services.

Student Enrollment Verification
Students can obtain a free enrollment verification certificate which includes term start date, term end date, and enrollment status. Certificates are available for all enrollment terms or for current enrollment term.

To obtain your free enrollment verification certificate:

  1. Log into UIUC Student Self-Service
  2. Select “Registration & Records”
  3. Select “Enrollment Verification”
  4. Select the option that best matches the terms you are seeking verification for
  5. Click “Obtain an enrollment certificate”. Your certificate is available to download instantly.

Degree Verification
To obtain verification of your degree, please visit the University Registrar and follow steps for Degree Verification, which can be found here.

For the full schedule of registration and grade dates, please visit the Office of the Registrar.